Frequently Asked Questions
Everything you need to know about your next adventure with Passenger.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear sooner for an upcoming trip.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
Are your materials sustainably sourced?
Yes, we prioritize the planet by using recycled polyester, organic cotton, and PFC-free water-resistant coatings across our entire apparel range.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment to compare fits, as our styles range from slim to oversized.
Do you ship internationally?
We ship to most countries worldwide. International delivery times vary by location, and any customs duties are calculated at checkout for transparency.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.